AS8 Game Privacy Policy

1Introduction

This Privacy Policy explains how AS8 Game, operating at as8game.win, collects, uses, stores and protects the personal information of users who register for and use the platform. It applies to all areas of the platform including sports betting, slot games, fish games, the game lobby, deposits, withdrawals and account management.

By creating an account on AS8 Game, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how we handle your data before registering, please contact our support team at [email protected] — we are happy to clarify anything before you create an account.

This policy should be read alongside the Terms and Conditions, which govern your use of the platform as a whole. The Terms and Conditions and this Privacy Policy together form the full agreement between you and AS8 Game.

2Data We Collect

AS8 Game collects personal data in the following categories, and only where it is necessary for the operation of your account or the security of the platform:

Registration Data

• Your full name as provided during account creation
• Your Pakistani mobile number (used as your primary account identifier)
• A password you create (stored as a secure hash — we cannot read your actual password)
• Your date of birth (used to verify that you are 18 or older)

Identity Verification Data

• CNIC number or a copy of a government-issued identity document, requested when you submit a withdrawal above the applicable threshold or when account verification is required
• A selfie or photograph for identity confirmation, if requested during the verification process

Transaction Data

• Deposit amounts, dates and the payment method used (JazzCash, Easypaisa, Raast or Bank Transfer)
• Withdrawal requests, amounts and the payment method used
• Transaction reference numbers associated with your payment method

Platform Activity Data

• Bet history, including sport, market, stake amount, odds and outcome
• Game session data for slots, fish games and game lobby activity
• Login times, device type and browser type
• IP address at the time of login and transactions

Support Communication Data

• The content of messages you send to our support team
• Any documents or screenshots you share with support in connection with a query

We do not collect sensitive personal data such as your religion, ethnicity, political views or biometric data beyond what is described above in the identity verification context.

3How We Use Your Data

Every category of data we collect has a specific, legitimate purpose. Here is how your data is used:

• Account operation: Your name, mobile number and password are used to create and maintain your account, authenticate your login and allow you to access your balance and bet history.
• Age verification: Your date of birth is used to confirm you are at least 18 years old before your account is activated. This is a non-negotiable requirement of using the platform.
• Payment processing: Transaction data is used to credit deposits to your account, process withdrawal requests and maintain an accurate record of your PKR balance.
• Identity verification: CNIC or document data is used when required to verify your identity before processing withdrawals or when we have reason to confirm that account details match the registered user. This is a standard anti-fraud measure.
• Platform security: IP addresses, device data and login times are used to detect suspicious activity, prevent unauthorised access and protect your account from fraud.
• Platform improvement: Aggregated, anonymised activity data is used to understand how users navigate the platform, which game categories are most used and where performance improvements are needed.
• Customer support: Communication data is used to resolve your queries, investigate disputes and improve the quality of our support service.
• Responsible gaming: Activity and transaction data is monitored to identify patterns that may indicate problematic gaming behaviour, so that we can offer appropriate tools such as deposit limits or session reminders.

We do not use your data for automated decision-making that has a significant legal or financial impact on you without human review. Decisions about account suspension or withdrawal holds are reviewed by our team before being finalised.

4Payment Data

All deposits and withdrawals on AS8 Game are conducted in PKR through JazzCash, Easypaisa, Raast or Bank Transfer. The way payment data is handled depends on the method you use:

• JazzCash and Easypaisa: When you initiate a deposit or withdrawal via these mobile wallets, you authenticate the transaction directly within the JazzCash or Easypaisa system. AS8 Game receives only a transaction confirmation reference — we do not receive or store your mobile wallet PIN or full account credentials.
• Raast: Raast transfers are processed through the standard interbank payment infrastructure. AS8 Game records the sender account details and transaction reference for reconciliation purposes.
• Bank Transfer: For bank transfers, AS8 Game records the transaction amount, date and reference number. Your full bank account details shared during a transfer are handled by your bank's systems, not stored in full on our platform.

Payment data is retained for the period described in the Data Retention section. It is not used for any purpose beyond processing your transactions and maintaining an accurate financial record of your account activity.

5Data Sharing

AS8 Game does not sell your personal data to any third party under any circumstances. Data is shared externally only in the following limited situations:

• Payment processors: Transaction data is shared with the relevant payment infrastructure (JazzCash, Easypaisa, Raast, bank systems) solely to complete your deposit or withdrawal. Only the minimum data necessary for the transaction is shared.
• Identity verification services: Where third-party verification tools are used to validate identity documents, your document data is processed by those tools under strict confidentiality agreements and is not retained by the tool provider beyond the verification process.
• Platform hosting and infrastructure: Your data is stored on servers used to host the AS8 Game platform. These infrastructure providers operate under data processing agreements and are not permitted to use your data for their own purposes.
• Legal and regulatory obligations: We may be required to share data with law enforcement or relevant authorities in response to a valid legal order, court order or other lawful demand. We will disclose only what is legally required.
• Fraud prevention: In cases of suspected fraud, money laundering or match-fixing, relevant data may be shared with financial institutions or investigation bodies as part of an active investigation.

All third parties with whom we share data are required to handle it in a manner consistent with this Privacy Policy. We do not allow third parties to use your data for their own marketing, profiling or commercial purposes.

6Cookies & Analytics

AS8 Game uses cookies and similar tracking technologies to operate the platform effectively. Cookies are small text files stored on your device when you visit the platform. They serve the following purposes:

• Session cookies: These keep you logged in during a browsing session. Without these, you would be logged out every time you navigate to a different page. Session cookies are deleted when you close your browser.
• Preference cookies: These remember settings such as your preferred language and display options so you do not have to reset them each visit.
• Security cookies: These help detect and prevent fraudulent activity by identifying unusual patterns in how the platform is accessed from your device.
• Analytics cookies: We use basic analytics to understand how users interact with the platform — which pages are visited, how long sessions last and which features are most used. This data is aggregated and anonymised and is used only to improve platform performance.

We do not use advertising cookies or allow external advertising networks to place cookies on the AS8 Game platform. You can manage or disable cookies through your browser settings. Note that disabling session cookies will prevent you from staying logged into your account.

7Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, in line with the following guidelines:

• Account and registration data: Retained for the lifetime of your account and for up to 5 years following account closure, to allow for the resolution of any disputes or regulatory enquiries relating to your account activity.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction. This is a standard requirement for financial record-keeping and fraud prevention purposes.
• Identity verification documents: Retained for the duration of your account and for up to 5 years following account closure. Documents are stored securely and access is restricted to authorised personnel only.
• Support communications: Retained for up to 2 years from the date of the last communication in a support thread, unless the communication relates to an ongoing dispute.
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it cannot be linked to any individual user.

When the applicable retention period expires, data is securely deleted or permanently anonymised. You may request early deletion of certain data — see the Your Rights section below for more information on how to do this.

8Security Measures

AS8 Game implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss or misuse:

• SSL/TLS encryption: All data transmitted between your device and the AS8 Game platform is encrypted using industry-standard SSL/TLS protocols. This applies to all pages, login processes and payment flows.
• Password hashing: Your account password is never stored in plain text. It is converted to a secure cryptographic hash at the time you set it, so even platform administrators cannot read your password.
• Access controls: Access to databases containing personal data is restricted to authorised personnel on a need-to-know basis. All internal access is logged and monitored.
• Fraud monitoring: Platform activity is monitored for indicators of account compromise, unusual login patterns and suspicious transaction behaviour. Automated alerts and manual reviews are used in combination.
• Secure infrastructure: Server infrastructure used to host the platform and store data is maintained with up-to-date security patches and is protected by firewalls and intrusion detection systems.

While we take all reasonable steps to protect your data, no platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password, do not share your login details, and contact support immediately if you notice anything unusual on your account.

9Your Rights

As a user of AS8 Game, you have the following rights regarding your personal data. To exercise any of these rights, contact [email protected] with your request and registered mobile number (do not include your password).

We aim to respond to all data rights requests within 30 days. In complex cases we may need up to 60 days — we will inform you if this is the case. There is no fee for exercising your data rights.

10Under-18 Users

AS8 Game is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been created by someone under 18, the account will be immediately closed and any personal data associated with it will be deleted, subject to any retention obligations that arise from transactions that occurred prior to discovery.

If you are a parent or guardian and believe that your child has created an account on AS8 Game, please contact [email protected] immediately. We will investigate and take appropriate action promptly.

11Policy Updates

AS8 Game may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable laws, or improvements to our data practices. When we make material changes, we will update the "Last Updated" date at the top of this page.

For significant changes — particularly those that affect how we use your data or what rights you have — we will notify you via the mobile number registered on your account before the changes take effect.

Continued use of the AS8 Game platform after an update to this policy constitutes your acceptance of the updated version. We recommend bookmarking this page and reviewing it periodically, especially around major platform updates.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch with the AS8 Game support team:

• Email: [email protected]
• Response time: We aim to respond to all privacy-related queries within 5 working days
• Support availability: 7 days a week

When contacting us about a data rights request, please include your registered mobile number (not your password) so we can locate your account. For deletion or access requests, we may need to verify your identity before processing the request to ensure your data is not released to or deleted by an unauthorised person.